Books

  1. The Fred Factor : How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
    The Fred Factor : How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary

  2. Love Is the Killer App : How to Win Business and Influence Friends
    Love Is the Killer App : How to Win Business and Influence Friends

  3. Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
    Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time

  4. Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
    Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life

  5. The One Minute Manager Anniversary Ed : The World's Most Popular Management Method
    The One Minute Manager Anniversary Ed : The World's Most Popular Management Method

  6. Awaken the Giant Within: How to Take Immediate Control of Your Mental, Emotional, Physical, and Financial
    Awaken the Giant Within: How to Take Immediate Control of Your Mental, Emotional, Physical, and Financial

  7. QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life
    QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life

  8. Today Matters : 12 Daily Practices to Guarantee Tomorrow's Success (Maxwell, John C.)
    Today Matters : 12 Daily Practices to Guarantee Tomorrow's Success (Maxwell, John C.)

  9. Getting Past No : Negotiating Your Way from Confrontation to Cooperation
    Getting Past No : Negotiating Your Way from Confrontation to Cooperation

  10. Radical Collaboration : Five Essential Skills to Overcome Defensiveness and Build Successful Relationships
    Radical Collaboration : Five Essential Skills to Overcome Defensiveness and Build Successful Relationships

  11. Women Don't Ask : Negotiation and the Gender Divide
    Women Don't Ask : Negotiation and the Gender Divide

  12. You Can Negotiate Anything
    You Can Negotiate Anything

  13. Start with NO...The Negotiating Tools that the Pros Don't Want You to Know
    Start with NO...The Negotiating Tools that the Pros Don't Want You to Know

  14. Bargaining for Advantage : Negotiation Strategies for Reasonable People
    Bargaining for Advantage : Negotiation Strategies for Reasonable People

  15. Getting Ready to Negotiate: The Getting to Yes Workbook
    Getting Ready to Negotiate: The Getting to Yes Workbook

  16. Negotiate This! By Caring, But Not T-H-A-T Much
    Negotiate This! By Caring, But Not T-H-A-T Much

  17. The Only Negotiating Guide You'll Ever Need : 101 Ways to Win Every Time in Any Situation
    The Only Negotiating Guide You'll Ever Need : 101 Ways to Win Every Time in Any Situation

  18. How to Persuade People Who Don't Want to be Persuaded: Get What You Want-Every Time!
    How to Persuade People Who Don't Want to be Persuaded: Get What You Want-Every Time!

  19. The Eight Essential Steps to Conflict Resolution: Preserving Relationships at Work, at Home, and in the Community
    The Eight Essential Steps to Conflict Resolution: Preserving Relationships at Work, at Home, and in the Community

  20. The Power of Nice: How to Negotiate So Everyone Wins- Especially You!, Revised Edition
    The Power of Nice: How to Negotiate So Everyone Wins- Especially You!, Revised Edition

  21. Secrets of Power Negotiating
    Secrets of Power Negotiating

  22. A Woman's Guide to Successful Negotiating: How to Convince, Collaborate, & Create Your Way to Agreement
    A Woman's Guide to Successful Negotiating: How to Convince, Collaborate, & Create Your Way to Agreement

  23. 60 Seconds & You're Hired
    60 Seconds & You're Hired

  24. Cars and People : How to Put the Two Together
    Cars and People : How to Put the Two Together

  25. Mediator's Handbook
    Mediator's Handbook

The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
Average customer rating: 4.5 out of 5 stars
  • Thinly-Veiled Worker Exploitation
  • The Fred Factor
  • Entertaining more than instructional
  • Amazing!
  • Great Book with a great message
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
Mark Sanborn
Manufacturer: Currency
ProductGroup: Book
Binding: Hardcover

Motivation & Self-ImprovementMotivation & Self-Improvement | Business Life | Business & Investing | Subjects | Books
GeneralGeneral | Business & Investing | Subjects | Books
MotivationalMotivational | Management & Leadership | Business & Investing | Subjects | Books
SuccessSuccess | Self-Help | Health, Mind & Body | Subjects | Books
BusinessBusiness | Christian Living | Christianity | Religion & Spirituality | Subjects | Books
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Similar Items:
  1. You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
  2. The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
  3. Today Matters: 12 Daily Practices to Guarantee Tomorrows Success (Maxwell, John C.)
  4. The Secret: What Great Leaders Know - And Do
  5. How Full Is Your Bucket? Positive Strategies for Work and Life

ASIN: 0385513518
Release Date: 2004-04-20

Book Description

Meet Fred.

In his powerful new book THE FRED FACTOR, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail – and sometimes watching over the houses – of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.

We’ve all encountered people like Fred in our lives. In THE FRED FACTOR, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary – into the extraordinary. Sanborn, through stories about Fred and others like him, reveals the four basic principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself.

By following these principles, and by learning from and teaching other “Freds,” you, too, can excel in your career and make your life extraodinary. As Mark Sanborn makes clear, each of us has the potential be a Fred.THE FRED FACTOR shows you how.

Customer Reviews:

2 out of 5 stars Thinly-Veiled Worker Exploitation.......2007-06-26

This book has but one true purpose: for managers and others in the power structure to "motivate" their peons into working harder and longer for less compensation and rewards. It's transparent in its efforts to convince employees to put the company first, even at the expense of their own free time and personal concerns. Do the corporations that already consider forty-hour work weeks a "bare minimum" in their expectations of workers really need another tool to squeeze more from their employees? If so, they will have to find better sources than this thin excuse for a book, which the average reader should see for what it is, and recognize the oversimplified, even condescending way in which it presents its one simple theme, hammered out over and over like the steady rhythm of the drum played in the belly of the slave galleon.

5 out of 5 stars The Fred Factor.......2007-05-13

Not only have I used this book as inspiration for a liaison group I work with, but I gave it as gifts to two other managers. Likewise they have bought it to share with their staff. A dear friend of mine is a real "Fred." She passed the book on to her mother who bought copies for her entire service staff. The "Fred" story reaches all of us and if we keep the conversation going, we're sure to develop more "Fred"s along the way.

3 out of 5 stars Entertaining more than instructional.......2007-05-10

Not much in the way of "how to do it". But, full of great stories and examples.

A good book for a company to buy all their employees.

5 out of 5 stars Amazing!.......2007-05-03

Very easy and quick read but a strong message! Great to have your team read to identify how even the smallest things that seem meaningless make such an impact to someone else. Very motivational book!

5 out of 5 stars Great Book with a great message.......2007-03-18

As note, this is a great book with a great message. I purchased 20 books to share with my staff. What a great opportunity to turn ordinary people into inspired, self motivated and contributing individuals
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
Average customer rating: 4.5 out of 5 stars
  • This book is pretty short, but good
  • The Fred Factor
  • Fun and easy read
  • The Fred Factor
  • great tool for team and conference
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
Mark Sanborn
Manufacturer: WaterBrook Press
ProductGroup: Book
Binding: Hardcover

Motivation & Self-ImprovementMotivation & Self-Improvement | Business Life | Business & Investing | Subjects | Books
MotivationalMotivational | Management & Leadership | Business & Investing | Subjects | Books
GeneralGeneral | Religion & Spirituality | Subjects | Books
InspirationalInspirational | Spirituality | Religion & Spirituality | Subjects | Books
BusinessBusiness | Christian Living | Christianity | Religion & Spirituality | Subjects | Books
Look Inside Business BooksLook Inside Business Books | Trip | Specialty Stores | Books
Look Inside Religion & Spirituality BooksLook Inside Religion & Spirituality Books | Trip | Specialty Stores | Books
Similar Items:
  1. The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
  2. You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
  3. Today Matters: 12 Daily Practices to Guarantee Tomorrows Success (Maxwell, John C.)
  4. The Secret: What Great Leaders Know - And Do
  5. The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary

ASIN: 1578568323
Release Date: 2004-04-20

Book Description

Seize the chance to be extraordinary.

Who has made the biggest difference in your life? Whose words and actions have uplifted and motivated you to excel? Chances are it was someone like Fred the postman--so outstanding in his service that Mark Sanborn realized this mail carrier could be an example for any person wanting to be extraordinary.

The “Fred factor” is summarized by four principles that will release fresh energy, enthusiasm, and creativity in your career and life:

• Make a Difference
• Build Relationships
• Create Value
• Reinvent Yourself

You, too, can apply The Fred Factor to enrich the lives of customers, co-workers, friends, and family members, as well as reach new levels of personal success yourself. Sanborn also shows how to discover and develop other “Freds.

Why not become a “Fred” yourself? You will turn the ordinary moments of life into extraordinary opportunities to make a difference in the world.

Customer Reviews:

4 out of 5 stars This book is pretty short, but good.......2007-01-22

This is a very short book: something like 113 pages with not a lot of page surface for words. It's one of those books that should really have been longer (to get your money's worth) but couldn't really be without distorting the clarity of the message.

It is a quick and enjoyable read, and it has a lot of real life examples and ideas. Most of it is commonsense, but that doesn't mean it isn't useful. It is all about the excellent service that a mail carrier provides over his career, and why he chooses to go "above and beyond" all the time with his dedication.

It reminds me a lot of another book called "Fish! A Remarkable Way to Boost Morale and Improve Results". We read both books for our workplace book-club and enjoyed both. Both were written by motivational speakers, and both try to work their way into a whole teaching program with awards and special terms and the like. Personally, I don't care for this type of commercialization, and I'm not about to go out calling people "Freds" or hand out "Fred" pins, but I darn well am going to look at the message of the book seriously and take it to heart.

I recommend this as a book that will appeal to a lot of people because it is not intimidating (especially to non-readers) and because it is written in an easy conversational style. (I think it is a good book for reading clubs.)

And finally, as one of my favorite lines in the book said (spoken by Abraham Lincoln) "Whatever you are, be a good one."

5 out of 5 stars The Fred Factor.......2007-01-09

Outstanding look at excellent customer service and what it takes to deliver it!

5 out of 5 stars Fun and easy read.......2007-01-06

This is a very motivating book. I shared it with my team of guest service reps at our hospital and they loved it. It is a fun read and a great discussion piece.

2 out of 5 stars The Fred Factor.......2006-11-10

Not an easy read, kind of slow. There is some good advice that we already know, but just don't utilize. I still haven'r finished reading.

5 out of 5 stars great tool for team and conference.......2005-08-15

I thought this book was extremely helpful with ideas on how to improve service and thereby improve business
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
Average customer rating: Not rated
    The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary

    Manufacturer: RH Audio
    ProductGroup: Book
    Binding: Audio CD

    Motivation & Self-ImprovementMotivation & Self-Improvement | Business Life | Business & Investing | Subjects | Books
    GeneralGeneral | Business & Investing | Subjects | Books
    MotivationalMotivational | Management & Leadership | Business & Investing | Subjects | Books
    BusinessBusiness | Christian Living | Christianity | Religion & Spirituality | Subjects | Books
    Look Inside Business BooksLook Inside Business Books | Trip | Specialty Stores | Books
    Look Inside Religion & Spirituality BooksLook Inside Religion & Spirituality Books | Trip | Specialty Stores | Books
    GeneralGeneral | Business | Books on CD | Formats | Books
    Similar Items:
    1. The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
    2. You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
    3. Made to Stick: Why Some Ideas Survive and Others Die
    4. The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
    5. Raving Fans: A Revolutionary Approach To Customer Service

    ASIN: 0739339613
    Release Date: 2006-09-19

    Book Description

    Seize the chance to be extraordinary.

    Who has made the biggest difference in your life? Whose words and actions have uplifted and motivated you to excel? Chances are it was someone like Fred the postman--so outstanding in his service that Mark Sanborn realized this mail carrier could be an example for any person wanting to be extraordinary.

    The “Fred factor” is summarized by four principles that will release fresh energy, enthusiasm, and creativity in your career and life:

    • Make a Difference
    • Build Relationships
    • Create Value
    • Reinvent Yourself

    You, too, can apply The Fred Factor to enrich the lives of customers, co-workers, friends, and family members, as well as reach new levels of personal success yourself. Sanborn also shows how to discover and develop other “Freds."

    Why not become a “Fred” yourself? You will turn the ordinary moments of life into extraordinary opportunities to make a difference in the world.
    The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary (Unabridged)
    Average customer rating: Not rated
      The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary (Unabridged)
      Mark Sanborn
      Manufacturer: audible.com
      ProductGroup: Book
      Binding: Audio Download
      ASIN: B000IU3XBK

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      4. The Wrath of Grapes : The Coming Wine Industry Shakeout And How To Take Advantage Of It
      5. Bad Leadership: What It Is, How It Happens, Why It Matters
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      7. C.A.R.E. Packages for the Workplace: Dozens of Little Things You Can Do To Regenerate Spirit At Work
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