DELL UltraSharp 2005FPW 20.1-inch Wide Aspect Flat Panel LCD Monitor with Height Adjustable Stand

DELL UltraSharp 2005FPW 20.1-inch Wide Aspect Flat Panel LCD Monitor with Height Adjustable Stand
Manufacturer: Dell Computers
Product Type: CE

Editorial Review:
Product Description
The Dell UltraSharp 2005FPW 20.1-inch Flat Panel LCD Monitor is a wide aspect desktop display that redefines the performance of LCD displays with a stylish new Dell industrial design, and advanced functionality. Watch DVDs in natural format and run multiple applications simultaneously. Improve productivity with less scrolling and toggling. The 2005FPW wide aspect Flat Panel LCD also provides an excellent option for video editing and 3D imaging as both source and destination video can be viewed in a single window! With 4 USB 2.0 ports, 2 located on the side, the Dell 2005FPW gives users convenient access points to plug in devices such as keyboards, digital cameras, secondary hard drives and printers. It also supports advanced features such as PIP (picture in picture) and PBP (picture by picture) and can be activated with a touch of a button on the front of the display. With 5.1 inches (130 mm) of height adjustment virtually every user can adjust the display to their exact comfort level and help reduce eye and neck strain.

Average customer rating:

Awesome Monitor, Awesome Price
Great bright display, quality, high res
Honestly - the worst customer service ever!! DO NOT BUY A DELL
In response to Jim W of Plano, TX...
A Little Hot

DELL UltraSharp 2005FPW 20.1-inch Wide Aspect Flat Panel LCD Monitor with Height Adjustable Stand

Manufacturer: Dell Computers
ProductGroup: CE
Binding: Electronics

Logitech G15 Gaming Keyboard
Logitech G7 Laser Cordless Mouse
D-Link DBT-120 Wireless Bluetooth 2.0 USB Adapter
SanDisk 2GB ULTRA II CompactFlash Card (SDCFH-2048-901, Retail Package)

Product Features:

Viewable Size: 20.1", Display Type: Flat Panel Display / Active Matrix TFT - Desktop
Color Support: 16.7 Million, Dimensions (WxDxH) / Weight: 18.6" x 9" x 15.3" to 22.4" / 17.64 lbs
Enclosure Color: Midnight Gray, Image Aspect Ratio: 16:10, Max Sync Rate (V x H): 75 Hz x 83 kHz
Image Brightness: 300 cd/m², Image Contrast Ratio: 600:1, Max Resolution: 1680x1050 Pixels
Port(s) Total ( Free ) / Connector Type: VGA / DVI-D / S-video / Composite / 4 x USB 2.0

ASIN: B0009IPTJU

Product Description

The Dell UltraSharp 2005FPW 20.1-inch Flat Panel LCD Monitor is a wide aspect desktop display that redefines the performance of LCD displays with a stylish new Dell industrial design, and advanced functionality. Watch DVDs in natural format and run multiple applications simultaneously. Improve productivity with less scrolling and toggling. The 2005FPW wide aspect Flat Panel LCD also provides an excellent option for video editing and 3D imaging as both source and destination video can be viewed in a single window! With 4 USB 2.0 ports, 2 located on the side, the Dell 2005FPW gives users convenient access points to plug in devices such as keyboards, digital cameras, secondary hard drives and printers. It also supports advanced features such as PIP (picture in picture) and PBP (picture by picture) and can be activated with a touch of a button on the front of the display. With 5.1 inches (130 mm) of height adjustment virtually every user can adjust the display to their exact comfort level and help reduce eye and neck strain.

Customer Reviews:

Awesome Monitor, Awesome Price.......2007-05-17

This monitor is fantastic. It looks great physically even though many people complain about the Dell's "cruddy" design. I think the black/silver colors and very thin area around the screen all look very nice sitting on any desk.

I purchased this monitor for use with my Apple MacBook Pro. Since Apple uses DVI instead of VGA, I wanted a monitor with support for DVI so I didn't have to use a VGA adaptor anymore. I recently sold my Dell E193FP monitor which worked well with the laptop, I just wanted something that was about the same height and widescreen. The 2005FPW seems to match up better in terms of color/brightness/contrast with the screen on my MacBook Pro. Apple's screens are known for being a little brighter, so I had a hard time matching the E193FP's screen to the Mac's. This monitor looked dead on the minute I connected it. I work as a web designer, so its very important that I have two monitors that look the same. The monitor also came with a new VGA and a DVI cable.

Another thing that caught my attention with this monitor were built in Composite Video and S-Video ports. I also recently purchased a slim PS2 (silver) and wanted a monitor that I could plug the PS2 into so that I didn't have to lug a TV up to college for my last semester. I popped the standard PS2 video cable into the monitor and it worked! The picture isn't really anything to brag about, but it suits my needs and will work for me when I don't have a TV around. I'm going to try picking up an S-Video cable for the PS2 as the picture should look a little better with S-Video over Composite.

Overall I'm very happy with the monitor. I got a killer deal on this monitor as it was refurbished. It came in a new Dell box and came with the CD drivers which I'll need for my Dimension 8400 if I ever decide to use it for other than a networked storage computer.

Great bright display, quality, high res.......2007-05-07

I liked this LCD monitor so much I purchased another one.
It's bright, great colours, works portrait or landscape, great resolution (to 1600x1???), great viewing area, easy on the eye.
As I said, I've purchased 2, and had no problems (the original is 18 months old, the last one 9 months old) - no problems.

Honestly - the worst customer service ever!! DO NOT BUY A DELL.......2007-01-05

I would give this product negative stars if I could. My advice, buy an Apple, their customer service is unmatched by any other I have experienced.

I have 3 Dells, nearly all the same system. My problems started with the last one purchased. From the moment of setting it up, it NEVER worked properly. We called the tech support - and the nightmare began!!

Now I have issue with any company who makes a majority of their money in an American market, whose entire sales staff is all American, or at least speaks without accents, and then suddenly when you call tech support with your valid issues you are only speaking to foreigners with such heavy accents and very little regard for American customs and ways of life.

Dell out-sources all of their tech support to India and now the Philippines, which are two countries that are far more economically depressed than ours. This becomes an apparent issue when you are trying to solve a serious tech problem and you are met with the attitude of being a spoiled and ungrateful American, and treated as if your valid problem is trivial. I chalk this up to the fact that what you spend on your computer as one purchase takes them a huge amount of time to earn. I could be wrong, but after dealing with the tech support for over two years, I feel as if I am experienced enough to make that call.

Another issue that is painfully apparent when dealing with the out-sourced tech support is that the accents are so heavy that it is very hard to understand what they want you to do, and when you repeatedly ask them to repeat themselves, they take offense. I often find myself telling them my phone has an awful connection and to please spell what they are saying. I never want to offend anyone, and usually on the phone with tech support I often feel as if my valid requests of speaking slowly and loudly and spelling do indeed offend them, and thus the quality of service dramatically decreases. I become frustrated, as do they. I don't blame the innocent support staff, they are just doing their job to the best of their ability and are human. I blame Dell for not providing the proper training for these people, if they are to troubleshoot the American market, perhaps not only computer classes are relevant, but to ease the stress of their staff, accent reducing classes would be appropriate. I have heard they may have begun that, but for this product loyal consumer it is a bit too late.

Honestly, that is just the tip of the iceberg, more a point of frustration. And if you purchase a Dell and it has any sort of issue, you will end up feeling as if you are on the Titanic and are slowly sinking to the demise of your pocketbook and sanity.

To make an extremely long story short, we bought a Dell that never worked properly, and were told that if trouble-shooting did not work that we could return it. While talking to tech support we were treated as if we didn't know how to turn it on, and were talked down to on well over 100 phone calls with tech support. Out drama began on the first day of setup and has not ended, and our warranty expired 3 months ago with the same case number as the first day of setup. Ridiculous. We were lied to, made false promises, told a million different things, insulted, and we spent about $1500 for the privilege.

We were told that there was nothing wrong with it, that it was us, 4 months and 30 phone calls later it was diagnosed with a bad motherboard. Still didn't work, again we were told firmly that it was not the computer but rather the user, 2 more months and at least 30 more phone calls it was diagnosed as a bad hard drive. Still never worked properly and ever since they replaced the hard drive they will not do anything else, claiming that the motherboard and hard drive are the computer and that there couldn't be anything else wrong - except for the user. I reminded them that they repeatedly told us that if the troubleshooting was not successful we could return the unit - and they had the audacity to tell us we were over our time and that returns need to be within the first 14 days, when we made the original complaint we were well within it!! Talk about pissed off!! We gave them the benefit of the doubt and did as they asked, we were treated as if our heads were firmly planted up our rear ends, we were told that someone would get back to us - and they never did (we heard this at least 75 times). We escalated the case - twice and were met with worse service.

Having the same case number since before my warranty expired allows the warranty to continue coverage - but no one will call back, as our issue is so great that they send us to several different departments. As soon as the warranty expired on all other issues, they stopped responding to the same one we have had since the very first day. The last week of October I left no less than 20 messages via email and voice mail with 3 different people and to date have still not received a phone call back, and most were with the people that the case had been escalated to, who are supposed to be professional and extremely qualified. My warranty expired on October 26th while actively dealing with the original issue. I have written letters, I have made phone calls, I have done as much as I have he time to do - and they have never replied. AWFUL!!

If you purchase a Dell and it has any kind of issue, you are in for a world of frustration. Like I said, we have 3, and the last one was a horrible experience, the first two never had a problem. I would never purchase another product by Dell. If I could afford to take out a full page ad in the New York Times for a year, I would do it to warn others of this horrible company.

If I had been paid a modest wage for the time I wasted dealing with tech support over this computer, I could have easily afforded to purchase a brand new, fully loaded, all the bells and whistles, wonderful customer service with an Apple computer, and still had money left over for a spa day and shopping spree. Plus I wouldn't have pissed away the original $1500 on the doorstop that Dell provided me.

RUN! RUN! RUN!

Honestly, the worst experience with any company ever.

In response to Jim W of Plano, TX..........2006-10-25

You say Dell monitors don't have Service Tags??? You guessed wrong; they have Service Tags, though they'ren't so obvious at first glance. First, they are five-digit (XX-XXX) codes printed on either the bottom-left or bottom-right corner of the back, and they'ren't preceded by a "Service Tag" label. They usually appear on the same area as the manufacture date (which is pretty obvious). Hope this will help every potential Dell screen buyer...

A Little Hot.......2006-09-18

Purchased from Dell for a great price, and must echo all other comments regarding superb picture quality. However, it does seem to run extremely hot. Not just hot to the touch, but you can feel the heat emanating off the screen towards you, making it very uncomfortable - so uncomfortable, I'm really starting to worry if something is wrong. I've used LCD monitors before and have never experienced anything like this. Even mounted on the wall sitting about 2, 2-1/2 feet back, the heat is intense. Anybody else experience this?

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