IBM 412 4-Line Telephone with Caller ID

Amazon.com Review
Sometimes, the basics will do just fine. IBM's 412CID Caller ID-ready phone certainly falls into this category. This four-line phone features everything you'd expect in a small-office phone, but it's strongest point is its simplicity.

Like AT&T's 954 model, IBM's 412CID corded unit handles up to four separate lines and includes a data port for connecting a fax machine or modem. Like Brother's CTS-410 Executive Speakerphone, it's also designed to work with phone systems that handle up to 12 extensions. The 412CID's caller ID log stores up to 30 numbers, while the call privacy feature ensures that no one can listen in on your call while you're on the line.

The 412CID provides all the options you'd expect to find in an office phone, including intercom calling, page all, and call transfer. The bundled headset/microphone is adequate, though it shares the same jack as the standard coiled headset. Ideally, it would have included a separate jack, such as the one provided by Brother's Executive Phone, so the user wouldn't have to keep swapping the headset jacks. The phone also includes a 24-number dialing memory. Though that's less than the 36-number memory offered by similar phones, it should be enough to satisfy most small offices.

However, you can't program pauses into numbers entered into the memory. It's the lack of such extras that separates the IBM 412CID from its counterparts, such as the AT&T 954 and Brother's Executive Phone--and both of those units cost considerably less than IBM's list price of $299.99. But if you're looking for a unit that's uncomplicated while still offering the basic functions, IBM's 412CID will suit your needs just fine. --John Frederick Moore

Pros:

Simple design
Easy to use

Cons:

Relatively expensive list price
Few extras; nothing exceptional to distinguish it from other models

Product Description:
Manufacturer's Part # IBM-412CID
This product is Demo.Features:

4-line phone with caller ID
24 speed dial memories 12 one-touch and 12 two-touch
12 one-touch intercom stations
3-way conference calling
Supports up to 12 stations
PC/FAX data port
Volume control - handset headset speakerphone ringer level
Auto line selection
Call transfer
Selective ring assignments
Flash button
Do-not-disturb
Redial/hold/pause/mute
Line privacy with override
Desk/wall mountable
Compatible with BE-412CID and BE-4900

Package Contents:

Telephone Base
Handset
4 Conductor Telephone Line Cord (Qty. 2)
Short Telephone Line Cord
Handset Coiled Cord
AC Power Adapter
Instructions Manual
Headset Not Included

This product is Demo and comes with a 30 day warranty.

IBM 412 4-Line Telephone with Caller ID

Average customer rating:

Who cares if it is easy to use.
Looks good on paper, but...
Easy Hookup, Good Range
Easy Hookup, Good Range

IBM 412 4-Line Telephone with Caller ID

Manufacturer: IBM
ProductGroup: CE
Binding: Electronics

Office Electronics | Refurbished & Used | Special Features | Electronics Features | Electronics

Phones | Refurbished & Used | Special Features | Electronics Features | Electronics

IBM | Brands | Electronics Features | Electronics
Accessories:

RCA RC920 Wireless Phone Jack Extension
RCA RC930 Caller-ID-Compatible Wireless Modem Jack
Privacy Technologies TeleZapper

Product Features:

4-line phone with caller ID
Works with phone systems using up to 12 extensions
2-line LCD display
Intercom and all-system page
Lightweight headset included for hands-free operation

ASIN: B00004S905

Product Description

IBM strives to lead in the creation, development and manufacture of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics. And the worldwide network of IBM solutions and services professionals translates these advanced technologies into business value for the company's customers.

Amazon.com Review

Sometimes, the basics will do just fine. IBM's 412CID Caller ID-ready phone certainly falls into this category. This four-line phone features everything you'd expect in a small-office phone, but it's strongest point is its simplicity.

Pros:

Simple design
Easy to use

Cons:

Relatively expensive list price
Few extras; nothing exceptional to distinguish it from other models

Amazon.com Product Description

The IBM four-line telephone with caller ID works with phone systems using up to 12 extensions. Featuring review up/down buttons and redial of displayed numbers, the two-line LCD displays date, time, extension number, and caller ID information. The caller ID holds up to 30 entries for all four lines. The speed-dial function holds 24 numbers, 12 one-touch numbers, and 12 two-touch numbers. The phone also includes a lightweight headset for hands-free operation.

Other features include 12 one-touch intercom stations, three-way conferencing, auto line select, automatic redial, call timer, call transfer, do-not-disturb function, flash, hold, intercom and all-systems paging, line privacy with override, a line-status indicator, a message-waiting light, mute, a new-call light, PC/fax data port, selectable ringing assignment, and a speakerphone. You can combine the IBM four-line 900 MHz digital spread spectrum cordless phone with caller ID, the IBM four-line telephone, and the IBM four-line telephone with caller ID to form a four-line, 12-unit, non-KSU telephone system.

This phone comes with a one-year warranty.

Customer Reviews:

Who cares if it is easy to use........2004-12-28

My office has five of these phones- none of them are problem free. The numbers do not work on a few of them and the sound is terrible on another. I have read through the manual which offers no valuable trouble shooting tips. I called the 1-800 help line and it has been disconnected, the website also no longer exists.
This phone is a terrible deal for the listed price of over $100.

Looks good on paper, but..........2001-05-29

I got this phone for the telephone company voice mail indicator, which other 4-line phones don't have. After about a year, the results have been quite unsatisfactory:

(1) I have replaced three of them because some of the buttons stopped working. They must have fragile switches or something.

(2) Two of the phones will pick up line 2 on speakerphone, spontaneously. The phone will just be sitting there and then the line 2 light comes on, the speakerphone comes on, and then you can hear a dial tone.

(3) Sometimes the phone has a mysterious delay (1-5 seconds) before it will let you pick up a line when it is ringing. I pick up the handset, push the button, try again... eventually, the line connects, unless the caller hangs up first.

(4) Voice mail indicator often does not know when there are no more messages and keeps blinking (there is a way to turn it off manually).

(5) Conversations bleed through between lines.

Looks like buggy chips to me. The phones are "IBM" brand but really made by TT Systems. As soon as I can find another 4-line phone with an FSK voice mail indicator, these are all going in the trash.

Easy Hookup, Good Range.......2000-12-21