The Polycom Soundpoint Pro two-line desktop conference phone combines support for two lines, three-way conference calling, and caller ID with call waiting into one easy-to-operate unit. Its well-chosen convenience and productivity features make it ideal for your busy family or home office.
Setting up the SoundPoint Pro is simple, following the included quick setup guide. A quick reference guide is also included for convenient access to basic phone operations. The slim handset is sturdy and comfortable to hold. The base includes 28 buttons, intuitively arranged, and a large-print LCD. The Soundpoint Pro has seven programming menus, including speed dialing, ring volume, local number storage, line selection, time of day, LCD contrast, and caller ID. While the ringer can only be set to one sound, the volume can be adjusted and the piano-like tone is unique and pleasant.
You can store up to 20 numbers in memory dialing, and you can import them from the caller ID log. To set up a number for memory dialing, we pressed the program button to display the LCD menu. We entered a number between 1 and 20, dialed the phone number and name, and pressed the program button after each step to save. To dial a stored number, we pressed the program button once, used the volume buttons to select the stored number, and then pressed the speed dial button to make the call. The only way to erase a stored number is to program over the old number. If you subscribe to caller ID with call waiting, you can access these functions using the flash button and LCD. There is a 99-number caller ID log.
Other SoundPoint Pro features are a rear microphone, redial, hold, mute, headset, and speaker buttons. A conference button conveniently brings all callers off hold and into a three-way conversation. All buttons associated with conference calling include red and green lights to let you know the status of a call. For example, a red light means the line is in use, while a blinking green light means the caller is on hold.
In our tests of the Soundpoint Pro, we found the voice transmission to be clear and did not detect any background interference. Overall, it makes a fine addition to an office environment. --Emily Bakko
Pros:
- Supports two lines and three-way conversations
- Sturdy construction
- Intuitive button layout
- Large-print adjustable LCD
Cons:
- Speed dial numbers are not conveniently erased
- Limited selection of ringer tones
Amazon.com Product Description
SoundPoint Pro desktop conference phones combine Polycom's corporate-quality audioconferencing with a full business feature set for the small office, home office, or small-business environment. The SoundPoint Pro provides full-duplex audioconferencing anytime. The front microphone is optimized for high-quality individual conferences with minimal background noise. With a simple key press, activate the rear microphone for group conferencing with 360-degree coverage. And with SoundPoint Pro you can have an unassisted conference with up to three other people right from your desktop.
The SoundPoint Pro provides three modes of operation: SoundPoint Pro with the handset, in Speaker mode, or with an attached headset, using SoundPoint Pro's integrated headset amplifier and controls. You can change modes seamlessly at any time, with the touch of a key or by lifting the handset.
Average customer rating: 
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Polycom SoundPoint Pro 2-Line for Conferencing with Handset & Headset Support
Manufacturer: Polycom Inc. ProductGroup: CE Binding: Electronics  Multiline
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Polycom
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Product Features:
ASIN: B00002SX5Y |
Amazon.com Review
The Polycom Soundpoint Pro two-line desktop conference phone combines support for two lines, three-way conference calling, and caller ID with call waiting into one easy-to-operate unit. Its well-chosen convenience and productivity features make it ideal for your busy family or home office.Setting up the SoundPoint Pro is simple, following the included quick setup guide. A quick reference guide is also included for convenient access to basic phone operations. The slim handset is sturdy and comfortable to hold. The base includes 28 buttons, intuitively arranged, and a large-print LCD. The Soundpoint Pro has seven programming menus, including speed dialing, ring volume, local number storage, line selection, time of day, LCD contrast, and caller ID. While the ringer can only be set to one sound, the volume can be adjusted and the piano-like tone is unique and pleasant.
You can store up to 20 numbers in memory dialing, and you can import them from the caller ID log. To set up a number for memory dialing, we pressed the program button to display the LCD menu. We entered a number between 1 and 20, dialed the phone number and name, and pressed the program button after each step to save. To dial a stored number, we pressed the program button once, used the volume buttons to select the stored number, and then pressed the speed dial button to make the call. The only way to erase a stored number is to program over the old number. If you subscribe to caller ID with call waiting, you can access these functions using the flash button and LCD. There is a 99-number caller ID log.
Other SoundPoint Pro features are a rear microphone, redial, hold, mute, headset, and speaker buttons. A conference button conveniently brings all callers off hold and into a three-way conversation. All buttons associated with conference calling include red and green lights to let you know the status of a call. For example, a red light means the line is in use, while a blinking green light means the caller is on hold.
In our tests of the Soundpoint Pro, we found the voice transmission to be clear and did not detect any background interference. Overall, it makes a fine addition to an office environment. --Emily Bakko
Pros:
- Supports two lines and three-way conversations
- Sturdy construction
- Intuitive button layout
- Large-print adjustable LCD
Cons:
- Speed dial numbers are not conveniently erased
- Limited selection of ringer tones
Amazon.com Product Description
SoundPoint Pro desktop conference phones combine Polycom's corporate-quality audioconferencing with a full business feature set for the small office, home office, or small-business environment. The SoundPoint Pro provides full-duplex audioconferencing anytime. The front microphone is optimized for high-quality individual conferences with minimal background noise. With a simple key press, activate the rear microphone for group conferencing with 360-degree coverage. And with SoundPoint Pro you can have an unassisted conference with up to three other people right from your desktop.The SoundPoint Pro provides three modes of operation: SoundPoint Pro with the handset, in Speaker mode, or with an attached headset, using SoundPoint Pro's integrated headset amplifier and controls. You can change modes seamlessly at any time, with the touch of a key or by lifting the handset.
Customer Reviews:
Overpriced & Underperforms.......2006-04-29
Note that the phone is WARM. They have changed something from the prior versions so that when you pick up the handset the mouthpiece section that rests against your chin is actually warm to the touch, and you get a nice "warm plastic smell". Tech support says, "yea, mine is hot, too." Note that my previous phones were NOT hot.
This is clearly not Polycom's core strenth.
Little Disappointed.......2004-03-22
Just Stopped Working One Day.......2002-02-23
Needs more volume.......2001-08-13
Poor Support.......2001-07-05
Our phone stopped working after 13 months. Polycom offered to sell us a rebuilt one for the same price as a new one. Such a deal.
Obviously we are not happy.
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