Polycom Soundpoint Pro SE-225 2-Line Professional Conference Phone with Caller ID

Product Description

Amazon.com Product Description
Putting an end to speakerphones that clip sound, the Polycom SoundPoint Pro SE-225 features full-duplex performance, so that everyone can both talk and listen simultaneously. This corporate-quality phone system offers two lines, caller ID (including call-waiting caller ID), and a 32-character LCD display. Use the handset, attach a headset, or press the rear microphone key to use the speakerphone with 360-degree sound coverage for groups.

Customers looking for larger-scale conferencing systems will need to look elsewhere, but the SoundPoint Pro SE-225 competes well in its price point. Thanks to well-chosen features, such as Polycom voice technology for crisp reception, 99-number call-history directory, 20-number speed dial, and any-key dialing, this model works well for typical conference rooms. The Polycom SoundPoint Pro SE-225 comes with a one-year warranty.

Product Description:
Conduct conference calls from your desktop with a phone that sounds as good as a corporate system. Dual mics let you include others.
Polycom Soundpoint Pro SE-225 2-Line Professional Conference Phone with Caller ID
Average customer rating: 3.5 out of 5 stars
  • Speakerphone Good - But Problems
  • Great speakerphone, but mediocre handset sound quality
  • No silver bullet but closest I've found
  • BEWARE: this phone may be a refurbished unit!
  • This is a must have for a home office
Polycom Soundpoint Pro SE-225 2-Line Professional Conference Phone with Caller ID

Manufacturer: Polycom Inc.
ProductGroup: CE
Binding: Electronics

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Accessories:
  1. RCA RC920 Wireless Phone Jack Extension
  2. RCA RC930 Caller-ID-Compatible Wireless Modem Jack
  3. Southwestern Bell FM112 Caller ID Unit (White)
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Product Features:
  • Full-duplex conference phone with 2-line operation
  • Caller ID with call waiting
  • 99-number programmable speed dialing
  • Keypad-activated rear mic for maximum room coverage
  • Integrated headset amplifier, hanger, and controls

ASIN: B00005B60G

Product Description

SoundPoint Pro SE-225 seamlessly integrates handset and headset telephone functionality with crystal clear, hands-free voice conferencing in an elegant personal business phone. With the touch of a button, SoundPoint Pro SE-225 lets you hold clear, multipoint conference calls with up to two additional participants. Polycom's Acoustic Clarity Technology enables callers to speak when they want without clipped sentences and one-way conversations that are common with ordinary business speakerphones. The SoundPoint Pro SE-225 has versatile features like a front and rear-facing microphone for 360� voice conferencing coverage, and dialing is quick with the 99-number speed-dial capability. You can also connect an optional headset for quality, hands-free applications.

Amazon.com Product Description

Putting an end to speakerphones that clip sound, the Polycom SoundPoint Pro SE-225 features full-duplex performance, so that everyone can both talk and listen simultaneously. This corporate-quality phone system offers two lines, caller ID (including call-waiting caller ID), and a 32-character LCD display. Use the handset, attach a headset, or press the rear microphone key to use the speakerphone with 360-degree sound coverage for groups.

Customers looking for larger-scale conferencing systems will need to look elsewhere, but the SoundPoint Pro SE-225 competes well in its price point. Thanks to well-chosen features, such as Polycom voice technology for crisp reception, 99-number call-history directory, 20-number speed dial, and any-key dialing, this model works well for typical conference rooms. The Polycom SoundPoint Pro SE-225 comes with a one-year warranty.

Customer Reviews:

3 out of 5 stars Speakerphone Good - But Problems.......2007-04-28

I have two of these phones in different locations. The speakerphone generally works very well, but occasionally at full volume gets into a feedback loop that can only be stopped by muting the microphone. Unfortunately, on most calls, I need to go to full volume, especially on conference calls. People always complain about not being able to hear me well when on the corded handset. I would replace these phones if I could find something better, but can't.

4 out of 5 stars Great speakerphone, but mediocre handset sound quality.......2007-02-03

The sound quality on this speakerphone is great. People on the other end can tell you are on a speakerphone, but so far no one has asked me to pick up the handset (which they often do when you are using a cheaper speakerphone.) The full-duplex feature seems to work well.

However, I am totally puzzled by why the sound quality is so poor when using the corded handset (one of the reasons I switched from a cordless to a corded phone was to get better sound quality, which I'm not sure I got). The sound is unnatural, and there is a loud omnipresent buzz (which the other party can here as well), which gets louder when you put your hand near the coiled cord (almost as if it were acting as an antenna.) Replacing the coiled cord did not help. For a $200+ phone, I expected much better handset sound quality. The phone is physically well-made and the controls are intuitive. I'm going to keep it, but mostly because its just getting really hard to find a corded phone with good sound quality -- no matter how much you spend.

4 out of 5 stars No silver bullet but closest I've found.......2006-12-12

The smallest things irk me so don't be too put off. Have had this one for 2 wks, been looking and trying misc brands for 6 months. Would buy Polycom again. It's a well made phone that performs admirably, esp in speakerphone. The 225 is the same as the 220 except it has more (99 vs 10?) memory number storage. Only 10 are true 2-key speed-dial though (a 2-button process, press the "speed dial" button then a number 0-9. You can scroll thru your 99 stored entries then hit speed dial button but that's not really speed dialing, ie there are no memory registers 11-99. In addition the 225 has a single cable to the phone that incorporates power and a single 4-wire L1+L2 connector...nice.

The good:
=Line in use by you is green, by another is red. Flashing red means message waiting on the Ma-bell or VOIP answering service. Easy to quickly see and discern what's what.
= We have a VOIP line and a Verizon landline; it works fine on both. Volume and all else is equal.
= No need to press line1/2 to get dial tone before dialing. Just start dialing digits and phone automatically activates the line. This is a love-hate thing. If you make a mistake dialing you can't go back 1 digit to correct and when ready then press Line1 to activate and dial like the Siemens gigaset (junk quality and 2.4GHz which is bad btw but that's another rant)
= Speakerphone quality great - people say they didn't know they were on one until I asked them.
= Timer to know duration of call as it progresses. Does not save call's elapsed time after you hang up and review past call list tho.
= Ring tones are great - nice selection and the ability to choose something that isn't jolting. The ring volume can be lowered to quite a nice low setting (or off for each line) which makes the key-beep/speakerphone volume minimum setting problem that much more apparent. see below.

The bad:
= I wish I could lower the volume of the key-beep when dialing, as well as the speakerphone itself. While not obnoxious, in a quiet home office near a sleeping room, you'd wish for a lower minimum setting. I have yet to find a way to disable the key beep - not sure you can.
= The LCD screen is a tad too flatly positioned. Anything more than 2 ft away from you and you'll have trouble reading it. Not a deal-breaker, you can see fine in a traditional setting, but worth a mention.
= Keypad and other function buttons not backlit.
= No speed-dial template to write down who is on the list. I taped a skinny piece of paper to the handset with my 1-10 entries.

*note not in manual: when formatting numbers from incoming calls before adding to speed dial list, press the # key enough times and you will see an option to strip the (1) prefix from a 10-digit number...a handy thing for VOIP users.

4 out of 5 stars BEWARE: this phone may be a refurbished unit!.......2006-12-01

This is a great speakerphone for a home office, but the one I just received from Amazon is a REFURBISHED unit, and nowhere in the description was it advertised as such.

Buyer beware!

5 out of 5 stars This is a must have for a home office.......2006-11-17

I work from home 2 days a week and spend quite a bit of time on the phone. Having a real full duplex speaker phone is such a help when working from the home office.

I initially purchased an $80 "business speakerphone" but the sound quality on speakerphone was just awful.

My boss made me return it and get this instead and I'm so glad that he did.

The only negatives that I see on it are that you can't easily access things like the caller id log and the saved numbers. I didn't care about this though as this is also true on my real work phone. I bought this for the call clarity when using the speakerphone and could not be happier. I just wanted to add this in case easy access to these features is important to others.

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